State Farm® Insurance Agent Jim Vanderveen

"They are always fast and friendly people when I call. They were quick and easy to work with! I was transferring my car insurance to a new car and it maybe took like 5 minutes max. I was very satisfied"

"Called to get policy moved here and lady that answered the phone was very combative, and did not explain anything other than tell me I had to jump through hoops to move my policy, then also told me it's not a good fit because I wanted her to do her job. Don't have your policy here"

"The agent was very personable and helpful. He answered all questions and was prompt to respond."

"By far the best insurance agents we have ever had . Jim , Laura and Tracy always go above and beyond for us . Tracy called and got us double the coverage for 15.00 every 6 months when she didn't have to. They really make you feel like family."

"Ive been with Jim and state farm for over 15 years or more. Jim has always taken care of my wife and I. From auto, to home, to finances, to life ins., and even helped with wills and sorts at no charge. His staff is also so very helpful. I highly recommend his services!!! Although, Tracy can be annoying... just kidding!! Lol"

"I was very impressed with Jim when i went to talk to him about policies. He spent lots of time with me and I didn't feel rushed. He answered all of my questions. I highly recommend him as an insurance agent!"

"Love State Farm! Having been using them for years and they are great! :)"

"Jim is the best insurance agent we have ever had. He is so good about explaining things and helping us make the right choices for our needs. He is so helpful with getting us through any claims we might have. He is great at giving such good advice so that we aren’t under covered but also not paying for more than what we need. Thanks Jim for all that you do."

"I have done business with Jim Vanderveen for over ten years. He handles all my insurance needs. He is very knowledgeable and available to assist with questions. It’s always easy to work with. Great experience."

"Mr. Vanderveen has been exceptionally helpful the past 3 years. My aunt was a customer for many years. As she aged, My cousin and I took care of her financial accounts. Mr. Vanderveen consistently delivered service that was quick and helpful. He consistently went the extra mile for us in everything we asked. After my aunt passed, he continued to provide excellent service as we took care of her estate. I highly recommend him."

"Jim and his team are a pleasure to work with. They exceed my expectations and display an incredible level of professionalism, knowledge, and genuine care for my needs. They take the time to thoroughly explain all my options and answer every question with patience and clarity. His dedication to providing top-notch customer service is truly commendable. I highly recommend Jim to anyone in need of insurance services."

"I transferred from Wagoner State Farm to Jim Vanderveen State Farm in Tulsa because I just wasn’t happy. Laura Mancuso is so easy to talk with and she is such a big help in helping decide the coverage I wanted. Jim has a great office atmosphere also! Thanks so much…"

"Highly recommend this office. Laura & Parker are accurate, polite and respond so quickly. You won't find better customer service! Jim has his staff send friendly text reminders for things l've missed to avoid any messes. I shopped around with Farmers, USAA and a couple others before I came to Jim's office. State Farm was by far the lowest rate out of those. And, I still get a cream of the crop company as far as customer service and claim handling. I didn't even reach out to Progressive or Geico because I'm not dealing with calling and getting some robot phone service or not having access to a local office that I can walk into for immediate service. I'm so confident with their service and rates that I have no problem referring them to friends and family!"

"I highly recommend this agency and Laura, I can’t compliment her enough! She has been so helpful, patient, efficient, and professional. Her many years of experience in Jim’s office has consistently made my requests go smoothly and most importantly, correctly. You may shop insurance and find something less but you will never find the customer service that this office offers you. Almost immediate responses to texts and emails and they always answer the phone right away. Thank you, Laura, for taking good care of us. You are fantastic to work with and so appreciated!"

"I have been with Jim Vanderveen at State Farm for several years for auto and home insurance. Laura Mancuso is always responsive, and provides a detailed explanation and lets us know when we need make any amendments to my coverages. I appreciate the superb customer service the agency always provides."

"Jim Vanderveen and staff are amazing. They are always willing to help and will go the extra mile to do so."

"Increased my premium by 80 a month. Told me it was just the rate of the renewal and there was nothing they could do. Canceled my account effective immediately. They still charged me the 235. I called they issues a refund request. A week later, I get a notification they are only giving me 188 back. I call again. They refuse to make it right. Don't use them unless you like having money stolen"

"We have been using Jim Vanderveen State Farm for years. My parents have been using his office even longer than we have which is why we chose to trust our home, personal vehicles and business vehicles with their policies. We haven't ever had any problems getting ahold of anyone in the office, and can even get through to speak/meet with Jim in person. They're willing to answer any questions we may have regarding personal and business needs and always look our for our best interest. Also, Jim is a philanthropist to our community which shows his true character and willingness to make a positive impact on so many lives. Thank you, Jim!"

"Please do not go with this agency they made a mistake that is going to cost me $$$$$. My wife called and made some changes to all of our vehicles and they only changed 1 of them!!!!! They make a mistake and my wife and I are paying the price. We have been long time customers with Jim and State Farm. Sorry to say we will be canceling all of our policies, but that is the culture today for business get all you can from a customer but when it counts leave them hung out to dry."

"I was with Jim Vanderveen for years and never had a problem, I admit a time or two I may have been a few days late to pay, pay it no problem back on track. I'm not sure who this Laura person is but she has cost Jim a loyal customer. I've never been talked to the way I had until I encountered Laura. Laura created the problem, and when I was trying to correct it, she became the victim, hung up in my face and refused to speak to me. Laura then Invited Parker who has been nothing but nice, Parker mapped out a resolution, I followed the instructions, until I encountered Laura who refused to take my payment because she states there was nothing due, 4 days later, I get a huge bill. At this point neither Laura or Parker was willing to help me. I requested to speak with Jim, Jim immediately started agreeing with his team disregarding why this mistake has happened, he never acknowledge the fact this wouldnt have happened if Laura would have just took my payment. I explained to Jim that I no longer felt valued as one of his Loyal customer and there was no accountability on their end. I was speechless. I'm saddened, my feelings are hurt. I pray no one else has to deal with this Laura person."

"We have been with Jim Vanderveen at State Farm for over 15 years for cars, home, and life insurance. He always is responsive, and provides so much reassurance and lets us know when we need to up coverage and what we can forego. We appreciate having this calming experience with our insurance agent in a world which brings very little calm!"

"They have been very responsive when I have needed some information or help with insurance questions. I have been a happy customer for some time and look to them for help when something comes up. I am glad I found this agency some years ago."

"Love the Personal, Notary Public inside to help every one, Not just customers but the Public in General."

"I been with him since 1997 and I wouldn't use anyone else he goes out of his way to help with extra things."

"This is the best insurance agency, period. Mr. Vanderveen and his staff have always been there for my family and he has even helped with legal matters as he is an attorney as well. I have been with them for years and they will always have our business."