State Farm® Insurance Agent Jim Vanderveen

"I cannot say enough good things about Jim and his excellent staff! They provided me with excellent advice on getting the best coverage for the best price on everything from my Home to my personal belongings, vehicles, life insurance, health insurance, and even financial planning for my retirement! The service team is quick to answer current customers, and the sales reps are always eager to explain the different insurance "jargon" to me in depth. I would recommend this office to anyone who wants to actually understand what value you're getting when you pay your insurance premiums. If you call for a quote you will speak to a REAL/LIVE person local to the Tulsa area, and they do not disappoint!"

"Best insurance agents in green county!"

"I cannot say enough great things about Houston and the incredible service he provided! He went above and beyond to help me lower my monthly car insurance payment by almost 40% compared to what I was paying with Progressive, while also helping me add life insurance coverage to my policy.
From start to finish, Houston made the entire process simple, smooth, and completely stress-free. He was extremely knowledgeable, patient, and took the time to explain all of my options. I truly felt like I could trust him and that he had my best interest in mind—not just making a sale.
What really sets Houston apart is that he took the time to explain the different services offered at his State Farm location and showed how they go beyond what other local agents provide. His honesty, professionalism, and dedication are exactly what you want when choosing someone to protect what matters most.
I would recommend Houston 1,000 times over! No runaround, no unnecessary hassle—just honest work, great communication, and someone who truly cares about his clients. Thank you, Houston, for making this such an easy and positive experience!"

"Absolute great experience! Rather than writing out a lengthy summary, I’ll touch on a few highlights that were important to me as a consumer and stood out about this Agency 1- You always get to talk to a person (live agent)! 2- In one seamless phone call I was able to bundle HOI & Auto insurance, cutting my insurance bill by over half! I’ll share prices.. from $682 per month to $361 per month. Proof is in the puddin folks! 3- Friendly, knowledgeable and professional staff that strive to find the perfect policy to fit your financial and lifestyle requirements. 4- quick and consise communication with agents that will custom tailor your policy for your needs. 5- This Agency is a one stop shop for any and all insurance needs. Also, some legal needs as well. If you’re looking for great coverage at great prices managed by great people then this is your place!"

"My place for life insurance and renters insurance I'm really having a problem contacting them for help with payments I was told they are short staffed but no one calls me back should I be worried I had a five star rating but I'm not sure of what's happening"

"Jim is very positive and helpful person! He has helped me and my family with various insurance and financial needs/decisions. I highly recommend him for all your insurance needs."

"Jim and his staff go above and beyond to assist their clients. Very caring and professional."

"Impeccable service, and the best rates in town"

"If I could give a lower rating , I would!! Customer service is horrible! Melissa is not a good representative for this business. I had been doing business with Parker and had no issues with him. For some reason they insisted I talk to Melissa for a new policy today!! She was not able to give me an accurate quote when I wanted to pay for a year instead of monthly. The math was not right. She said she would call me back. Instead she sent me a text. I responded, asked a question , I still haven't received a response , 11 hours later. I called after an hour and spoke with receptionist, she made all kinds of excuses. None of which were acceptable!! She then offered to have the owner, Jim, call me. He never called!! They obviously do not care about keeping a client happy. I would not recommend this agency for ANYTHING!! I am very disappointed in my interaction today. I have used them for over 2 years. They let me know today that I am not the least bit important to them. I will be looking for a new company to give my business to!!
EDIT
JIM CALLED ME THIS MORNING, I WANT TO SAY HE TURNED THINGS AROUND!! HE LISTENED AND HE UNDERSTOOD MY LEVEL OF FRUSTRATION! HE CARED ENOUGH TO CHANGE MY MIND ABOUT HIS AGENCY! I WILL BE STAYING WITH STATE FARM AND I TRUST THAT THE ISSUES I HAD YESTERDAY WITH MELISSA WILL BE CORRECTED . IN THE FUTURE I BELIEVE I WILL GET TOP QUALITY SERVICE, AS I ALWAYS HAD GOTTEN UNTIL YESTERDAY!
THANK YOU JIM FOR TAKING THE TIME TO REACH OUT AND SHOW ME THAT I MATTER!!"

"By far the best customer service I’ve ever experienced in the industry. They are very knowledgeable, helpful, and have always been available to answer all of my questions/concerns for over 10 years!"

"They are always fast and friendly people when I call. They were quick and easy to work with! I was transferring my car insurance to a new car and it maybe took like 5 minutes max. I was very satisfied"

"Called to get policy moved here and lady that answered the phone was very combative, and did not explain anything other than tell me I had to jump through hoops to move my policy, then also told me it's not a good fit because I wanted her to do her job.
Don't have your policy here"

"The agent was very personable and helpful. He answered all questions and was prompt to respond."

"By far the best insurance agents we have ever had . Jim , Laura and Tracy always go above and beyond for us . Tracy called and got us double the coverage for 15.00 every 6 months when she didn't have to. They really make you feel like family."

"Ive been with Jim and state farm for over 15 years or more. Jim has always taken care of my wife and I. From auto, to home, to finances, to life ins., and even helped with wills and sorts at no charge. His staff is also so very helpful. I highly recommend his services!!! Although, Tracy can be annoying... just kidding!! Lol"

"I was very impressed with Jim when i went to talk to him about policies. He spent lots of time with me and I didn't feel rushed. He answered all of my questions. I highly recommend him as an insurance agent!"

"Love State Farm! Having been using them for years and they are great! :)"

"Jim is the best insurance agent we have ever had. He is so good about explaining things and helping us make the right choices for our needs. He is so helpful with getting us through any claims we might have. He is great at giving such good advice so that we aren’t under covered but also not paying for more than what we need. Thanks Jim for all that you do."

"I have done business with Jim Vanderveen for over ten years. He handles all my insurance needs. He is very knowledgeable and available to assist with questions. It’s always easy to work with. Great experience."

"Mr. Vanderveen has been exceptionally helpful the past 3 years. My aunt was a customer for many years. As she aged, My cousin and I took care of her financial accounts. Mr. Vanderveen consistently delivered service that was quick and helpful. He consistently went the extra mile for us in everything we asked. After my aunt passed, he continued to provide excellent service as we took care of her estate. I highly recommend him."

"Jim and his team are a pleasure to work with. They exceed my expectations and display an incredible level of professionalism, knowledge, and genuine care for my needs. They take the time to thoroughly explain all my options and answer every question with patience and clarity. His dedication to providing top-notch customer service is truly commendable. I highly recommend Jim to anyone in need of insurance services."

"I transferred from Wagoner State Farm to Jim Vanderveen State Farm in Tulsa because I just wasn’t happy. Laura Mancuso is so easy to talk with and she is such a big help in helping decide the coverage I wanted. Jim has a great office atmosphere also! Thanks so much…"

"Highly recommend this office. Laura & Parker are accurate, polite and respond so quickly. You won't find better customer service! Jim has his staff send friendly text reminders for things l've missed to avoid any messes. I shopped around with Farmers, USAA and a couple others before I came to Jim's office. State Farm was by far the lowest rate out of those. And, I still get a cream of the crop company as far as customer service and claim handling. I didn't even reach out to Progressive or Geico because I'm not dealing with calling and getting some robot phone service or not having access to a local office that I can walk into for immediate service. I'm so confident with their service and rates that I have no problem referring them to friends and family!"

"I highly recommend this agency and Laura, I can’t compliment her enough! She has been so helpful, patient, efficient, and professional. Her many years of experience in Jim’s office has consistently made my requests go smoothly and most importantly, correctly. You may shop insurance and find something less but you will never find the customer service that this office offers you. Almost immediate responses to texts and emails and they always answer the phone right away. Thank you, Laura, for taking good care of us. You are fantastic to work with and so appreciated!"

"I have been with Jim Vanderveen at State Farm for several years for auto and home insurance. Laura Mancuso is always responsive, and provides a detailed explanation and lets us know when we need make any amendments to my coverages. I appreciate the superb customer service the agency always provides."