State Farm® Insurance Agent Jim Vanderveen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Virginia Sproul
October 16, 2024
"I have done business with Jim Vanderveen for over ten years. He handles all my insurance needs. He is very knowledgeable and available to assist with questions. It’s always easy to work with. Great experience."
"Thank you being a longtime customer! Great resolution. "
Rex Griffin
October 16, 2024
"Mr. Vanderveen has been exceptionally helpful the past 3 years. My aunt was a customer for many years. As she aged, My cousin and I took care of her financial accounts. Mr. Vanderveen consistently delivered service that was quick and helpful. He consistently went the extra mile for us in everything we asked. After my aunt passed, he continued to provide excellent service as we took care of her estate. I highly recommend him."
"It was nice getting to know you! I am glad I was able to help."
M Pham
October 11, 2024
"Jim and his team are a pleasure to work with. They exceed my expectations and display an incredible level of professionalism, knowledge, and genuine care for my needs. They take the time to thoroughly explain all my options and answer every question with patience and clarity. His dedication to providing top-notch customer service is truly commendable. I highly recommend Jim to anyone in need of insurance services."
Mark Houston
October 5, 2024
"I transferred from Wagoner State Farm to Jim Vanderveen State Farm in Tulsa because I just wasn’t happy. Laura Mancuso is so easy to talk with and she is such a big help in helping decide the coverage I wanted. Jim has a great office atmosphere also! Thanks so much…"
"We had a great initial meeting! Laura is outstanding. "
Rebecca Cooper
October 3, 2024
"Highly recommend this office. Laura & Parker are accurate, polite and respond so quickly. You won't find better customer service! Jim has his staff send friendly text reminders for things l've missed to avoid any messes. I shopped around with Farmers, USAA and a couple others before I came to Jim's office. State Farm was by far the lowest rate out of those. And, I still get a cream of the crop company as far as customer service and claim handling. I didn't even reach out to Progressive or Geico because I'm not dealing with calling and getting some robot phone service or not having access to a local office that I can walk into for immediate service. I'm so confident with their service and rates that I have no problem referring them to friends and family!"
"Thank you!"
Melissa Mackey
October 3, 2024
"I highly recommend this agency and Laura, I can’t compliment her enough! She has been so helpful, patient, efficient, and professional. Her many years of experience in Jim’s office has consistently made my requests go smoothly and most importantly, correctly. You may shop insurance and find something less but you will never find the customer service that this office offers you. Almost immediate responses to texts and emails and they always answer the phone right away. Thank you, Laura, for taking good care of us. You are fantastic to work with and so appreciated!"
"Laura is a gem!!"
Melanie Walker
October 3, 2024
"I have been with Jim Vanderveen at State Farm for several years for auto and home insurance. Laura Mancuso is always responsive, and provides a detailed explanation and lets us know when we need make any amendments to my coverages. I appreciate the superb customer service the agency always provides."
"Thank you for your kind words Melanie! You are an asset to us with your expertise."
glen hurst
September 8, 2024
"Jim Vanderveen and staff are amazing. They are always willing to help and will go the extra mile to do so."
"Thank you! We appreciate your business!"
Aaron Kellogg
August 27, 2024
"Increased my premium by 80 a month. Told me it was just the rate of the renewal and there was nothing they could do. Canceled my account effective immediately. They still charged me the 235. I called they issues a refund request. A week later, I get a notification they are only giving me 188 back. I call again. They refuse to make it right. Don't use them unless you like having money stolen"
"State Farm did raise your rate by $25/month. Part of this was due to an address change. When you came in and canceled your policies, Laura immediately requested a refund of the payment you made on the 15th. State Farm denied that refund. The refund of $188.56 is the correct amount. I double checked this amount. Your coverage period and auto-draft date are different. Glad you received that promptly. We offered to reinstate the DSS discount and make other changes to attempt to offset the increase. State Farm sets rates. We do not have a say. We hate to see you leave. "
Kandice Nowak
July 29, 2024
"We have been using Jim Vanderveen State Farm for years. My parents have been using his office even longer than we have which is why we chose to trust our home, personal vehicles and business vehicles with their policies. We haven't ever had any problems getting ahold of anyone in the office, and can even get through to speak/meet with Jim in person. They're willing to answer any questions we may have regarding personal and business needs and always look our for our best interest. Also, Jim is a philanthropist to our community which shows his true character and willingness to make a positive impact on so many lives. Thank you, Jim!"
"You are appreciated! "
Kevin Dickmann
July 17, 2024
"Please do not go with this agency they made a mistake that is going to cost me $$$$$. My wife called and made some changes to all of our vehicles and they only changed 1 of them!!!!! They make a mistake and my wife and I are paying the price. We have been long time customers with Jim and State Farm. Sorry to say we will be canceling all of our policies, but that is the culture today for business get all you can from a customer but when it counts leave them hung out to dry."
"When balancing price for a youthful operator, with an at fault loss on their record, and the risk being a 15 year old car, you chose to self-insure for collision coverage. I wish the youthful operator would have not had this second at fault accident!!!! We were able to produce a document showing the coverages you selected. Your household was unable to produce anything supporting the idea we made an error. I cannot misrepresent facts to the company. You will be missed! "
Monique Rice
July 3, 2024
"I was with Jim Vanderveen for years and never had a problem, I admit a time or two I may have been a few days late to pay, pay it no problem back on track. I'm not sure who this Laura person is but she has cost Jim a loyal customer. I've never been talked to the way I had until I encountered Laura. Laura created the problem, and when I was trying to correct it, she became the victim, hung up in my face and refused to speak to me. Laura then Invited Parker who has been nothing but nice, Parker mapped out a resolution, I followed the instructions, until I encountered Laura who refused to take my payment because she states there was nothing due, 4 days later, I get a huge bill. At this point neither Laura or Parker was willing to help me. I requested to speak with Jim, Jim immediately started agreeing with his team disregarding why this mistake has happened, he never acknowledge the fact this wouldnt have happened if Laura would have just took my payment. I explained to Jim that I no longer felt valued as one of his Loyal customer and there was no accountability on their end. I was speechless. I'm saddened, my feelings are hurt. I pray no one else has to deal with this Laura person."
"Laura told you correctly no amount was owed as State Farm rolled your past due amount into the next month. This was your only interaction with Laura. You know how to pay your bill online. You had no right to use horrible language with everyone in the office! It is just a monthly bill you are ideally supposed to pay each month. Every month we patiently attempt to keep you current. Our notes are extensive. Why the chaos? Had I known that you lit up my service team with expletive laced tirades every month, we would have transferred you to another agent's office. The fact you stayed with us for 3 years speaks volumes of our efforts to treat people with dignity and respect. Please call Cox, OG&E and PSO, each and every month to discuss your bill and due date. Try using vulgar and hateful language and see how far your get with their chatbots! "
ellen c
May 6, 2024
"We have been with Jim Vanderveen at State Farm for over 15 years for cars, home, and life insurance. He always is responsive, and provides so much reassurance and lets us know when we need to up coverage and what we can forego. We appreciate having this calming experience with our insurance agent in a world which brings very little calm!"
"Our claim team exceeded my expectations!! So happy!"
Carolyn Ekenstam
May 5, 2024
"They have been very responsive when I have needed some information or help with insurance questions. I have been a happy customer for some time and look to them for help when something comes up. I am glad I found this agency some years ago."
"Thank you for the positive comments! "
Alejandro aguilar
April 10, 2024
"Love the Personal, Notary Public inside to help every one, Not just customers but the Public in General."
"We are here for you, now or in the future! Glad we were able to help in this process."
Wes Fenton
March 26, 2024
"I been with him since 1997 and I wouldn't use anyone else he goes out of his way to help with extra things."
"It was my pleasure to get things in order for you and your sister"
Sarah jaggers
March 13, 2024
"This is the best insurance agency, period. Mr. Vanderveen and his staff have always been there for my family and he has even helped with legal matters as he is an attorney as well. I have been with them for years and they will always have our business."
"Great outcome. Your mom would have been pleased with how things turned out. "
Curt Nichols
January 18, 2024
"Jim is also a attorney and spent a lot of time with me assisting on some planning. I cannot recommend him enough. He cares about your future and your welfare."
"I enjoyed getting to know you better! "
Sandra Gray
January 12, 2024
"The staff is very friendly they're on point and they do anything for you"
"Thank you!"
Patricia Frisbee
December 4, 2023
"Today Patti and I visited with Jim and continued to be impressed by his knowledge of insurances and his compassion for his patrons. Jim meticulously reviewed our home, auto, and rental property policies and actually saved us money. Jim is a people person, and I recommend him to those who seek an extraordinary agent. He's a 6 on a 5 point scale."
"It was good to catch up!"
Jan Starke
October 9, 2023
"Jim and his team are great! Always quick to respond with help, advice and service. If you’re looking to bundle home and auto in Oklahoma, and are insurable, likely you won’t find any better value for your money than at State Farm. Even just on auto, before we added the home, SF was cheaper for us than Geico, with better insurance. I recommend Jim without any hesitation."
"Thank you Jan!"
paula dickmann
August 2, 2023
"Anytime I call this office, the person answering the phone is kind, professional and knowledgeable. Whatever my question or problem, it is handled efficiently. We have used Jim Vanderveen as our State Farm agent for about 20 yrs. and highly recommend Jim and his office staff!"
"Please let me know if you need anything. My team is awesome! "
Ken Schultz
April 20, 2023
"I've been with State Farm and Jim's agency for more than 10 years and have always received sound advice and great service from him and all his people, Thanks again Jim."
"Thank you, Ken, for such an awesome review! We are always here when you need us! "
Kelly Walker
February 13, 2023
"Really professional and easy to deal with. Completely happy and satisfied with my insurance policy. Thank you Cortney!"
"Thank you so much for taking the time! Cort will be happy"
Mario Weir
February 13, 2023
"The best agent and always quick to respond."
"Thank you!"